remote support Service Request Order Supplies Enter Meter
Survey



I know who my Account Manager is. He/she has provided training, he/she stays in touch with us on a regular basis and he/she returns our calls promptly when we have a question or concern.
Please select your answer.:   Strongly Agree
  Agree
  Neutral
  Disagree
  Strongly Disagree
  Not Applicable
When we call TML to place a service call, our call is handled promptly and professionally. The Customer Support Representative listens to our concerns.
Please select your answer.:   Strongly Agree
  Agree
  Neutral
  Disagree
  Strongly Disagree
  Not Applicable
My service technician responds in a timely manner. He/she is polite and courteous to my staff and he/she explains what service was rendered and provides suggestions, comments or training to help ensure our TML equipment runs as reliably as possible.
Please select your answer.:   Strongly Agree
  Agree
  Neutral
  Disagree
  Strongly Disagree
  Not Applicable
My bills from TML are accurate and easy to understand. When I have a question regarding an invoice or statement, the staff is prompt, professional and helpful in explaining it to me.
Please select your answer.:   Strongly Agree
  Agree
  Neutral
  Disagree
  Strongly Disagree
  Not Applicable
I know who my Supply Specialist is. She calls me on a regular basis to ensure my toner and print cartridge inventory is adequate.
Please select your answer.:   Strongly Agree
  Agree
  Neutral
  Disagree
  Strongly Disagree
  Not Applicable
I am aware that TML provides HP Printer service, repairs and Printer Management Programs in which all of my service and cartridges are included.
Please select your answer.:   Strongly Agree
  Agree
  Neutral
  Disagree
  Strongly Disagree
  Not Applicable
I would consider myself a loyal customer to TML and if everything is equal, I will acquire my next piece of office equipment from TML.
Please select your answer.:   Strongly Agree
  Agree
  Neutral
  Disagree
  Strongly Disagree
  Not Applicable
Questions or Comment
Company Name
First Name
Last Name
Phone
Email
Address
City
State
Zip Code
Fax
To help prevent automated submissions, please enter the letters in the image below.  
   
   

Items in RED are required.
   

 

Home  |  About Us  |  Products  |  Sales  |  Careers  |  Customer Support  |  Contact Us

© Copyright 2010, TML Copiers. All rights reserved.

Powered by OnDeCC Content Management System